Exams and Questions

Question 1
Good answers may include; I have born as well as gained qualities of leading, delegating and coaching and direct. I have read the job demands, and I understand that the firm needs a manager who can effectively manage a team and deliver targets too. My professional record, education job achievements, as well as qualification, prove my abilities as a manager. I possess the desired educational qualification; skill sets as well as prior experience in similar capacity. I am an extrovert person and hence, able to get well with diverse people be it at the team level, current customers or new ones.

Bad answers may include; I have a bachelor’s degree in Management. I always dream to be a boss. I just like getting jobs getting done. I want a job that earns me respect. I want a job which is highly paying. I am very strict and I always never compromise laziness on work. I am qualified to take the job. From the good answers, it is predictable that the person has a person and willing to work with team members for the interest of the organization. The person is likely to buy into the ideas of the organization. Contrary, the person giving wrong answers is seen to have future problems as a leader. He seems a manager who will not listen to the juniors. He is also seen as somebody with pride which can negatively affect the work

Question 4
Some of the challenges faced by supervisors while initiating new workflow in the department include; Increased grumbles by employees, resistance from some employees, reduced production in that period, and demand by employees to maintain the status quo. Such changes in the workspace are not always in vain. Some of the reasons for reshuffle include accommodating new employees, an organization based on a line of duty, facilitating mentorship and training, reducing conflicts among employees, reducing workplace boredom, promoting productivity as well as introducing new functions in the department. While carrying reorganization, supervisors need to avoid bias in the changes and change resistance among departmental members. There is also need to avoid improper mixing of employees and lowering working morale of employees. Avoiding such pitfalls is critical in ensuring that the transition is without employee friction.

Question 7
During my long holiday, I got a job as a supervisor in a bakery. The worst part of it was that some of my team members would get sick or get some emergencies forcing them to be absent at the job. We always quarreled with our customers whose targets were not met because of absenteeism. I remember the company losing three greatest customers for another bakery because of inability to meet their orders. With management knowledge, I had acquired over the term coupled with full responsibility as a supervisor, I decided to reshuffle the whole team. Since I had a team of 70 employees, I decided to divide them into two groups of 30 each. The remaining 10 were to be my standby team. I strategized the whole team to ensure that every person at one time becomes a member of standby team. This approach ensured that whenever an employee had an emergency, the standby force was ready to keep the work going. A mere development of standby force saved the company and returned lost customers. It was the time I realized that standby force as an organization strategy is critical in ensuring continuity at the workplace.